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Andreas Kleedorfer

Geschäftsführer, Andreas Kleedorfer GmbH

Andreas Kleedorfer ist Geschäftsführer der Andreas Kleedorfer GmbH. Die Andreas Kleedorfer GmbH ist ein Unternehmen , das sich zu 90% auf Elektoarbeiten und 10% auf Gebäudereinigung konzentriert. Herr Kleedorfer legt sehr viel Wert auf geschultes Personal und bildet daher selbst Lehrlinge aus. Die Cloud Strategie des Unternehmens ist für Kleedorfer in Zukunft unabhängiger zu werden von starren Produkten (Programmen) um in der derzeitig angespannten wirtschaftlichen Lage bestehen zu können.

Unsere Mitarbeiterzahl bewegt sich zwischen 20 und 25 Mitarbeitern. Sie werden permanent auf elektrotechnische Änderungen (Normen) geschult.
Wir bilden unsere Lehrlinge/Monteure selbst aus, denn dies ist für uns einer der Wege, qualifizierte Facharbeiter zu erhalten.
Unsere Firmenautos sind als Montagewägen eingerichtet, damit bei dringenden Aufträgen bzw. Reparaturen auch das nötige Standardmaterial kurzfristig vorhanden ist.

Unser Motto:

  • Wir setzen auf gut qualifizierte Mitarbeiter
  • Wir gewährleisten eine korrekte Arbeitsweise
  • Unser Tätigkeitsbereich reicht vom privaten Wohnungsumbau bis zur Großbaustelle
  • Wir garantieren Zuverlässigkeit und fachliche Kompetenz
  • Kundenzufriedenheit ist unser oberstes Ziel
  • Wir sorgen für Qualität statt Quantität
  • Durch Kompetenz überzeugen
  • Zufriedenheit schafft Vertrauen

Movie with Andreas Kleedorfer

Cloud Computing. How Small Businesses Benefit from the Cloud.

The digital revolution allows not only international corporations, but also small local businesses to produce more quickly and in a more targeted fashion, to communicate their services more efficiently, and to better coordinate administrative work. An important role in this context is played by cloud computing, an umbrella term for services and applications focussed on dynamic provision and use of IT hardware, software and services over the Internet.

The cloud offers many advantages to modern, forward-looking companies: It helps them develop their offering, reduce costs while increasing agility and competitiveness, and keep up with growing demands in terms of innovation, security, flexibility, speed and scalability.

One Austrian company that has already jumped on the cloud bandwagon is Andreas Kleedorfer GmbH, a family business specializing in electrical installations (90 percent) and facility services (10 percent), including light, electrical, IT and fire protection solutions and products for small businesses, building management providers and private homes.

Good for Business

“For me personally, cloud computing is a huge help because I don’t have to deal with all the IT-related issues myself anymore,” says owner and manager Andreas Kleedorfer. “All that is now being done by others who are better at it, while I can concentrate on my actual work as an electrician and business owner.”

The family-run company is involved with cloud computing in terms of hardware that its employees install for its customers as well as using it internally – e.g. for inventory management, ordering, or archiving. Kleedorfer: “Without IT, we’d be flat on our backs.” For these days, every craftsman needs an order and time management package adapted to his specific needs. “Traceability is also essential so that I can know years later what parts and systems I installed for a customer back when,” the electrician explains.

Inventory and Documentation

In addition, cloud computing has become indispensable in the areas of inventory management and documentation for businesses who want everything to run smoothly even without their own IT department. “For example, we currently have an inventory of 1.2 million articles that we need to restock practically every month. A solution connected directly to our wholesaler would be sensible in this context; it exists, but is unfortunately currently beyond our budget,” says Kleedorfer.

Asked about documentation, the entrepreneur adds: “Previously, our employees had to manually load every photograph into our documentation system, which was obviously very time-consuming for large installations with hundreds of photos. Now our staff have smartphones with large storage capacities, and we use an app that allows us to send up-to-date photos to customers like building management providers. That is also a huge competitive advantage, by the way.”

Interview

 

“I have access to solutions that I otherwise wouldn’t be able to afford”

Rich in opportunities. Andreas Kleedorfer, electrician in Vienna

In an interview with REDAKTEUR, Andreas Kleedorfer, head of the electrical business of the same name in Vienna for 22 years, explains in which areas he is already using cloud computing, what is decisive for service quality, and what steps he takes in considering new cloud projects.

REDAKTEUR: Why is the cloud important for your company?

In general, cloud computing offers more flexibility. That makes us more independent of rigid products or programmes, which in turn helps us to master the difficult current economic situation. In addition, I want a certain level of stability and high availability in software solutions. 100 percent is obviously not realistic, but at least 95 percent.

What cloud solutions are you already using at your company?

We have a hardware package at a data centre, we use our email programme daily, and we employ cloud services for time registration, photo documentation (primarily at installation sites) and our bookkeeping software. This works very well for us because we often have fluctuating numbers of staff and I can choose appropriate flexible packages. As the next step, we will migrate our bookkeeping entirely into the cloud, since the flexibility provides advantages to me and my tax consultant.

How do you react to concerns voiced about cloud computing, for example regarding data security?

If the concerns have to do with topics like data and data privacy, my answer is clear and simple: If you have no secrets, then there should be no problem with using the cloud. Our outsourced servers are are strictly monitored by our IT supplier. We also have data from customers like building service providers, which are naturally sensitive. These data are stored in a professional and secure data centre to which nobody has access – and only I have the passwords.

How do you ensure that your staff have the required know-how to handle complex cloud services effectively?

Our employees are appropriately informed and trained.

And how do you proceed regarding new cloud projects?

First I look at offers on the Internet, and then I discuss the issue with colleagues and experts before making the final decision in coordination with my IT advisor. What is significant to me is that I have access to perfect solutions that I otherwise wouldn’t be able to afford as a small business.

Do you have any wishes or suggestions to share with IT providers?

I enquired about a software package that seemed very useful to me and where I would need to take data out as well as enter data into the software. The usage of the package, i.e. taking data out, was allowed, but to put data in is often prohibited. A lot of work is still required to make such solutions more flexible and demand-oriented for small and medium businesses.

What

The intention is to motivate decision makers to examine possible solutions, build up their own know-how and conduct test runs. This way, unwarranted blockades can be broken down and an atmosphere of competent and critical discussion established. In other words: Motivating reports by trailblazers persuade other decision makers to relinquish uncritical “no-go” positions.

The ECE Stream “Trust in Cloud” introduces cloud customers and their strategies and experiences with cloud migration projects. This serves to allow other organizations to learn from these experiences. Some of the cases focus on companies at the beginning of their migration projects, while others illustrate the successes achieved and experiences made.

All TiC stories follow a strict principle in that they are not marketing stories; no advertising for any products or businesses is allowed. The essential information is the experience that others can learn from.